External Support

Free, private and confidential services to discuss any worries or concerns

Childline: 08001111 www.childline.org.uk 

Samaritans: 116123 www.samaritans.org  jo@samaritans.org

NSPCC: 0808 800 5000 www.nspcc.org.uk

Police: 999 (Emergency) 101 (Non-emergency) www.west-midlands.police.uk/contact-us

Children’s Services 0121 303 1888, Emergency out-of-hours: 0121 675 4806 www.birminghamchildrenstrust.co.uk

Help from Birmingham Local Authority

Birmingham and Solihull Women’s Aid for Domestic Abuse: 0808 800 0028

Parent Link Contact Line for advice and guidance: 0121 303 8461

Support for Carers: 0333 006 9711

Covid-19 Council help eg food supplies, essentials, medical and social contact: 0121 303 1116

Coronavirus – local advice and guidance: Birmingham and Solihull nhs

Local Offer for families including for children with special educational needs: www.birmingham.gov.uk/

Emergency Community Response Hub for vulnerable citizens: 0121 303 1116 BCC Response Hub

Mental Health

Forward Thinking Birmingham: 0300 300 0099 forwardthinkingbirmingham.org.uk

Support for Parents

Autism West Midlands: 0121 450 75 82/450 7575

Pause Drop in Service: 21 Digbeth, Birmingham 0207 841 4470 www.forwardthinkingbirmingham.org.uk/services/13-pause

Young Minds Charity: www.youngminds.org.uk

Crisis Messenger: Text YM to 85258

Parents Helpline: 08088025544

Support for Young People aged 11-25: www.kooth.com

Mental Health support for adults: 0121 262 3555

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Northfield Community: 0121 411 2157

The Project: 0121 453 0606

Holly moor Church: 0121 303 8057

Birmingham Central Foodbank: 0121 236 2997 info@birminghamcentral.foodbank.org.uk www.birminghamcentral.foodbank.org.uk

Academy Support

Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support


For any concerns around safeguarding please email SafeguardingMBA@e-act.org.uk to share your concern with our safeguarding team. Please include your contact details to help us assist you. You can also call 07858910082 or 07562911254

Student concerns

Tootoot: www.tootoot.co.uk/

All students have a username and password

This message will be sent straight to our safeguarding team

Students can also send emails to: SafeguardingMBA@e-act.org.uk

Academy Website

Specific safeguarding information

There is information and different links for specific safeguarding issues on our academy website under ‘supporting pupils’

General Enquiries

For enquires not relating to safeguarding please contact us on: enquiriesmba@e-act.org.uk

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